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Vol. 3, Num. 8

August 2002

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National Labor Relations Board issues complaint against Mission Linen
Company intimidates and harasses employees organizing with UNITE

By Lisa Rayner
Tea Party Publisher

The National Labor Relations Board has issued a 13-page complaint against Mission Linen citing the company for 48 violations of federal labor law including intimidation, coercion and illegal firings at its facilities in Flagstaff, Phoenix, Tucson and Albuquerque. The violations occurred during a drive by the Union of Needle Trades, Industrial and Textile Employees to unionize Mission Linen workers. The complaint was issued in early July after a two-month investigation by the federal agency. The case will go to trial Aug. 5.

Mission Linen is an industrial launderer and supplier headquartered in Santa Barbara, Calif. with facilities in 40 cities in five western states. Mission Linen is one of the largest linen laundering services in northern Arizona, with hundreds of commercial clients, including dozens of Flagstaff restaurants, hotels and Flagstaff Medical Center.

The Flagstaff plant employs about 90 people. Many workers at the plant make between $6.50 and $7 an hour. Workers report that safety and health conditions at the Flagstaff plant are substandard. For example, UNITE said in a press release last spring that, “Workers … handle linen from Flagstaff Medical Center. ... The linen often arrives soaked in blood and other bodily fluids, and may contain … hypodermic needles and broken glass vials. Uniforms are short-sleeved, and gloves are sometimes in short supply. Workers are not provided with goggles and masks. … No one has had the Hepatitis vaccines recommended for this line of work.”

See the news briefs in the April and May editions of FTP for details.

Mission Linen workers across the Southwest are organizing with UNITE to improve their working conditions, wages, and health insurance. UNITE represents more than 40,000 laundry workers in the United States.

Employees at all four facilities voted in favor of joining UNITE in May. However, the “(Flagstaff) vote was very close," said UNITE Western Region Organizing Director Jenny Roitman to Flagstaff Tea Party. “A number of votes are being disputed by the company. … The NLRB is investigating those charges in the same (Aug. 5) hearing,” said Roitman.

Workers repeatedly complained of intimidation and harassment from Mission Linen management throughout the union organizing process. The complaint says that at the Flagstaff facility, Mission Linen managers:

n             Promised employees an expedited wage increase if they refrained from union organizational activity.

n             Both threatened employees with loss of benefits if they voted to organize with UNITE and promised increased benefits and improved terms and conditions of employment if employees refrained from union activity.

n             Threatened employees with discharge due to their status with the Immigration and Naturalization Service and threatened visits from the INS.

n             Threatened employees with discipline or discharge if they engaged in concerted action such as a strike (workers at the Flagstaff plant chose to strike nonetheless).

n             Interrogated its employees about their union activities and sympathies.

n             Threatened employees by stating that the company would not permit the union to represent employees.

n             Prohibited employees from wearing union attire, such as shirts, hats and buttons, and threatened them with discharge when they did so.

The complaint also details specific incidents of intimidation of Flagstaff employees, charging that Mission Linen:

n                  Reduced the working hours of Guadalupe Salas.

n                  Selectively and disparately enforced its rule requiring employees to wear hardhats and suspended Neftali Reyes and Ramiro (whose last name is presently unknown), to UNITE.

n                  Assigned Hector Mejia more arduous work, transferred him to a less desirable job classification and reduced his working hours.

n                  Selectively and disparately enforced its hairnet policy and suspended Laura Castruita, Maria Aviles and Amparo Salinas, and issued Margarita Luna a written warning.

The complaint lists the following Flagstaff plant managers as working during the period of time the violations occurred: Plant Manager Gary Clark, Production Supervisor Luis Devilla, and Supervisors Mike Daniel and Helen Ayala.

Mauricio Vasquez, regional manager of UNITE says, “We are pleased that the Labor Board has issued this complaint against Mission Linen. They investigated the situation, and the complaint reflects the massive violations of worker’s rights that we have seen committed by the management of this company. It is a testimony to the courage of these workers that so many came forward to give evidence during the government’s investigation.”

The Aug. 5 hearing will start at 1 p.m. in the Hearing Room, National Labor Relations Board, 2600 N. Central Ave., Suite 1800, Phoenix before an administrative law judge of the Board.