Flagstaff’s
downtown ‘theme park’
NAU
researcher tracks city’s evolving marketing themes
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By
Thomas Paradis
Flagstaff Resident
Since
roughly the 1980s, communities throughout America have
virtually re-invented their ailing downtown business
districts. Today, the dominant activities within American
downtowns revolve around leisure and tourism, entertainment,
fun, and – above all – conspicuous consumption. In this
way, traditional downtowns in both large and small cities
have been transformed into “tourism business districts.”
This shift in the main purpose of America’s downtowns, or
main streets, reflects national and even global economic
trends. Cities today are less viable as regional trade
centers, and thus tourism and entertainment have become the
most reliable form of redevelopment for derelict business
districts. Sociologist John Hannigan refers to these
“new” downtowns as “fantasy cities.” Often, themes
or identities are adopted to enhance a downtown’s sense of
place and to promote consumption within the district.
Historic preservation in such redevelopment efforts is
typically paramount.
If you’re thinking this description resembles what
one finds in today’s downtown Flagstaff, you’d be right.
Our own community has been part of a trend associated with
reviving historic downtown business districts. I wish to
share with you some observations of Flagstaff’s “new”
downtown, from a geographer’s perspective.
Through some 15 years of
private- and public-funded redevelopment efforts,
Flagstaff’s downtown has changed into what some would call
a “postmodern” landscape – at once looking to its past
while changing to meet the perceived needs and demands of
the future. Entire places can be described as postmodern due
to their rampant eclecticism and their wide array of
multiple and unassociated images and themes. These aspects
usually show up in the landscape as a seemingly unorganized
and confused jumble of contrived themes, images, ideas, and
symbols that point to a wide variety of historical periods
and social processes.
Within Flagstaff’s new, postmodern downtown, for
instance, can be found benches in Heritage Square with legs
made from railroad wheels to represent the town’s 1880s
heritage. The backs of the benches reveal other images,
however, including those reflecting the artwork of
Arizona’s ancient Indian tribes. In the summer months the
theme of sports reveals itself in banners that announce the
arrival of the Arizona Cardinals for their annual summer
camp, creating an identity with big-city sports
entertainment. In addition to the expanding array of
statues, artifacts, buildings, banners and signage that
remind one of the railroad and logging industries in
Flagstaff, the imagery of old U.S. Route 66 provides yet
another important identity for the downtown area. One could
fill a railroad freight car with the various Route 66
merchandise sold by downtown specialty shops.
The postmodernism displayed downtown continues with a
host of environmental themes and images, some associated
with the San Francisco peaks. Quaint retail business signs
sometimes include images of the peaks. Another environmental
theme is found at Heritage Square, where a stone monument
represents the entire geologic cross section of the rock
strata seen in the Grand Canyon and underlying the southern
part of the Colorado Plateau.
Then there are the ethnic and cultural themes:
American Indian images (often from Anglo-American
perspectives) on signs, and plenty of arts and crafts
representing a variety of Indian tribes from throughout
America. Before it closed recently, one could experience a
taste of “down under,” at an Australian-themed
restaurant at Heritage Square. There are also a number of
other eating venues that borrow in some way the cultures of
Mexico, Germany, Ireland, Italy, China, France, Belgium, and
Thailand. Quite an eclectic mix for a small-town business
district!
If that weren’t enough, downtown Flagstaff
represents a virtual intersection of local and global space.
Its foods at least pretend to reflect a variety of cultures
from around the globe, and its wide array of branded
merchandise is produced in a number of countries outside the
United States. The pedestrian-friendly elements of the new
streetscape itself – the brick sidewalks, shade trees,
benches, information kiosks, and “olde” streetlights –
all reflect not a local uniqueness but a standardized,
text-book landscape of North American planning. Though
perhaps not unique to Flagstaff, these streetscape features
have provided an inviting “stage set” through which to
enjoy the district on foot.
Further signifying Flagstaff’s new global
connections are no less than eight new downtown businesses
that focus on global communications providing such things as
cell phones and Internet access. And we can’t forget the
most powerful and visible symbol of globalization that
invades downtown Flagstaff 80-100 times a day — those
cross-country freight trains. These trains consist of
countless commodities from around the planet. Many of these
products are bound not for U.S. markets, but for Europe, the
Pacific Rim and other nations.
Though the international flavor of downtown, whether
real or contrived, is important to Flagstaff’s identity,
perhaps more important is the continuing preservation and
revitalization of older structures throughout the downtown
area. Historic preservation is arguably what provides for
downtown’s local character and unique sense of place.
Aside from the agglomeration of grandly restored historic
buildings are those new buildings that pretend to be
“historic” in some way. The new retail building at
Heritage Square, for instance, was designed as a replica of
Flagstaff’s old city hall, once located on Leroux Street a
block away. The new county office building just north of the
old courthouse makes use of 19th century architectural
accents, including round-arched, Italianate-style windows
and a multi-colored façade – an apparent effort to “fit
in” with its more trendy, historic neighboring buildings.
For more modern structures scattered around the district
from the 1950s and 60s, other disguises work well, such as
murals. The painting of murals has become a popular trend
throughout small-town America. The west-side of the old J.C.
Penney building on Leroux Street, for instance, now sports a
variety of painted images depicting various historic scenes
of Flagstaff. And, tying all of these themes together into a
unified historic district is an army of “olde-tyme”
pedestrian streetlights ordered from the same catalog, used
by hundreds of other communities trying to re-imagine their
main streets.
Information from city directories is useful for
determining the extent to which businesses buy
in to a particular theme or themes. It is common within
tourism business districts for establishments to use
specific themes or images, especially in their names and
products. The business name itself, and thus its associated
theme, is seen most often on its storefront signage, window
displays, and advertisements in local media. I made use of
Flagstaff city directories to determine the extent of
theming by local businesses. First, I created a
comprehensive list of all business names that existed in the
historic downtown area north of the tracks for each decade
starting with 1960. I then counted the number of businesses
that had attached some theme to its name, and compiled a
list of general themes that appeared. This investigation
included the downtown area bounded by Humphreys and Aggasiz
streets on the west and east, and by Santa Fe Avenue (Route
66) and Cherry Avenue on the south and north.
Most noticeable is the trend toward increased theme buy-in,
from 18 businesses in 1970 to 41 themed businesses in 2000.
Such an increase in business theming is quite typical of
emerging Tourism Business Districts, where tourist-oriented
businesses are attempting to identify themselves with the
dominant attractions of the place. More intriguing is the
eclecticism, or wide variety of themes manifested in various
business names throughout the historic district. Instead of
buying into one dominant theme, the merchants have
demonstrated their independent nature by adopting a wide
array of images and identities.
While images associated with railroad heritage, US
Route 66, and historic preservation dominate within the
north downtown landscape, business owners have apparently
been content to adopt their own themes, reflecting the free
spirit of capitalism and American individuality. Planners
and designers of the evolving downtown streetscape may have
determined in advance the new identities for downtown. There
is little evidence, however, to show that the business
community has bought into these crafted themes. Instead,
more businesses have adopted various ethnic/cultural,
mountain/environment
and, to a lesser extent, Grand
Canyon identities. Only one business in 2000 invoked
railroad imagery in its name, the Late for the Train
Restaurant. And — unlike other towns where railroad
heritage has been heavily promoted for decades – not one
business had identified itself with the railroad in any of
the previous years highlighted in the table below. Further,
those making use of “Northland/Northern Arizona” in
their names have actually disappeared entirely from
downtown, though as many as five businesses used this
regional identity in 1970.
Instead, the mountain
theme was used more than any other for business names. Also,
these businesses most often used generic mountain names,
rather than identifying specifically with the San Francisco
Peaks. Examples of such businesses existing in 2000 included
Mountain Air Community Radio, Mountain Christmas, Coast and
Mountain Properties, and Alpine Pizza. Aside from the
distinct mountain theme, numerous businesses made use of
related identities grouped together here into a category
called “Environmental.” This general theme appeared
through the use of various regional aspects that
characterize the physical environment of Northern Arizona or
the Southwest, including snow,
pine, desert, sage, Painted Desert, Aspen, creek, monsoons,
rain, Mogollon, and plateau.
Combined with the mountain theme, these distinct
environmental identities constitute the bulk of themes that
have been adopted by downtown businesses.
Explaining the adoption of these themes presents a
greater challenge. More thorough research is necessary to
determine why characteristics of the natural environment
have been adopted by so many downtown businesses. Most
likely, such research will require an extensive survey of
business owners themselves to determine how and why
particular business names were created.
To hazard an educated guess, however, I imagine that
business owners are associating themselves closely with the
outdoors because Flagstaff’s tourism industry is directly
related to outdoor activities. For many visitors and local
residents, it is Flagstaff’s natural environment that
provides for the community’s strong sense of place. While
some visitors are explicitly interested in communing with
the historical development of downtown – and others arrive
specifically to wallow in some imagined nostalgia of Route
66 – Flagstaff as a distinct place sells itself dominantly
as a sort of environmental paradise. It is not surprising,
then, that certain businesses would promote the consumption
of their products or services by creating symbolic
associations between their establishments and the
environmental characteristics that make Flagstaff somewhat
unique in Arizona. This practice would also explain why the canyon
theme is used by no less than five businesses in the
historic downtown. What would be more appropriate for the
enthusiastic visitor than to eat at the Grand Canyon Café
prior to purchasing hiking gear at Grand Canyon Outfitters?
Such acts of consumption thus become fused meaningfully with
the presumed adventure and good times that await the
traveler some two hours north at the real Grand Canyon.
What can be viewed downtown, then, are themes and
images that perhaps reflect two dominant “ideas,” if you
will, co-existing with one another. On the one hand, the
economic-related idea of consumption commands top priority
for some local businesses attempting to capitalize on the
local tourist trade. On the other hand is the more
cultural-based idea of heritage, for which images of the
railroad, Route 66, and restored historic buildings serve
well.
One may ask whether or not
this jumbled confusion of different themes and images is a
beneficial thing for Flagstaff’s downtown and for its
community. From this geographer’s perspective, it is
indeed a good thing, for several reasons. First, other small
towns and cities have chosen instead to adopt one dominant
theme for their historic districts, not allowing much room
for diversity. Some business districts have thus been given
total makeovers, to look like miniature Swiss villages,
Spanish pueblos, or “wild West” towns. Such crafted
themes do not necessarily reflect the true diversity of a
community’s heritage, and it is common for segments of
their communities to rebel against such themes. Thus, it is
perhaps best to allow for diversity and individuality to
play out in a downtown landscape. It is this very diversity
that contributes to a district’s strong sense of place. If
anything, it would be great to see this diversity enhanced
even more, especially with images that represent the
perspectives of non-Anglo cultures and people of differing
age and socio-economic backgrounds. Flagstaff locals will
undoubtedly continue to discuss the pros and cons of various
images and redevelopment efforts in the downtown, and such
discussion is a good thing. It shows that the community is
interested in how its traditional central place is
representing the community as a whole.
To be sure, the downtown areas on both sides of the
tracks will continue to change and evolve with the times. It
will be interesting to see in the decades to come how the
downtown area is modified to meet new cultural and economic
expectations of future generations. Right now, enjoy the
variety of images that present themselves in the downtown
area, as they ultimately reflect who we are as Flagstaff
residents and – perhaps more importantly – as Americans.
Flagstaff’s is truly an all-American downtown, in both the
process that has shaped it and the images that define it.
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Downtown
Themes
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1960
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1970
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1980
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1990
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2000
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West/Southwest
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5
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2
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2
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1
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1
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Railroad
heritage
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0
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0
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0
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0
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1
|
|
Ethnic/Cultural
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3
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4
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9
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9
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9
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Mountains
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1
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2
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2
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6
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10
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Northern
Arizona
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4
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5
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3
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1
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0
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Grand
Canyon
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2
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2
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2
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2
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5
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Route
66
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1
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0
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1
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0
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0
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Historic/Old
town
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0
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1
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1
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1
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3
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New
Age
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0
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0
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0
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3
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2
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Environmental
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2
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2
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0
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7
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10
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TOTAL
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18
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18
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20
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30
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41
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Tom Paradis is an assistant professor of geography at
NAU and has lived in Flagstaff for five years. Aside from
teaching a wide variety of courses including historic
preservation, his research interests include small-town
growth and change, downtown revitalization, and tourism
development. He is currently working on a book about
Flagstaff's downtown redevelopment, along with a
student-oriented walking tour featuring a variety of
Flagstaff's human landscapes.
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